Telephone: 0117 331 4377

The new version of BOS has arrived!
This help page refers to the old version of BOS and will remain online until all existing customers have been migrated to the new BOS.
If you have been migrated or are a new customer please visit the new site

Unable to login

You have received the message "You have been inactive for more than 6000 minutes and so have been automatically logged off the system. Please login again."

This is usually due to a 'stale' cookie used in the admin area of BOS. It should be cleared if you go to:

and then try and log in again.

If this does not work then you will need to clear the cookies from your browser. Instructions on how to do this for the most popular browser types are below: