Email: bos-support@bristol.ac.uk

Telephone: 0117 331 4377

Unable to login

You have received the message "You have been inactive for more than 6000 minutes and so have been automatically logged off the system. Please login again."

This is usually due to a 'stale' cookie used in the admin area of BOS. It should be cleared if you go to:

https://www.survey.bris.ac.uk/?op=logout

and then try and log in again.

If this does not work then you will need to clear the cookies from your browser. Instructions on how to do this for the most popular browser types are below: